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Unmatched Services from AUTOPHARMX
Since 2005, we have been a leading provider of automated pharmacy dispensing systems, proudly serving under the brand AUTOPHARMX. Our state-of-the-art production bases are strategically located in Shanghai and Shenzhen China, spanning a total advanced manufacturing area of over 25,000 square meters.
With a dedicated team of more than 300 skilled engineers and technicians, we integrate cutting-edge automation technologies from the United States and Germany to ensure precision, reliability, and efficiency. Each year, our systems streamline operations for over 1,500 pharmacies and support more than 1000 hospitals and healthcare facilities. We invite you to visit our demonstration centers and manufacturing plants to see firsthand how our solutions set the standard in pharmacy automation.
Tailored Solutions For Every Medication-Dispensing Workflow
What Do We Offer?
At AUTOPHARMX, we strive to meet your needs with utmost precision, create long-lasting relationships and maintain our reputation for excellence.
01. Precision Engineered to Optimize Your Workflow
We partner with you to analyze your unique operational needs—from prescription volume and drug storage protocols to dispensing speed and compliance standards. Our experts then configure the optimal solution, whether it involves workflow integration, cabinet modularity, or output capacity, ensuring your pharmacy operates at its peak efficiency and accuracy.
02. Precision Manufacturing, Built for Care
We engineer every automated dispensing system with medical-grade reliability. From robust chassis and precise robotic modules to compliant software, each component is manufactured and integrated using advanced technology, rigorously tested to meet your exact throughput, space, and medication safety requirements.
03. Installation and after-sales service
Our expert team ensures smooth installation at your location, making sure everything is perfectly fitted and functional. Plus, our commitment doesn’t stop there—we provide comprehensive after-sales service, including maintenance, repairs, and part replacements when needed.
04. Technical Support and Training
As industry professionals, we empower you with knowledge. Our team provides technical advice on how to make the most of your purchase and offers training to ensure proper use and maintenance, giving you confidence in every aspect of your project.
Our Core Solutions
Solutions that power modern pharmacies & hospitals
Automated Dispensing Systems
Secure, audit-ready cabinets and robotic dispensers that control access, prevent errors, and speed ward replenishment.
High-Speed Packaging & Labelling
Automated machines for blistering, packaging, and patient-specific labelling — ideal for high-volume pharmacies and distribution centers.
IV Compounding & Sterile Automation
Closed-system compounding robots that ensure precise formulations and protect staff from exposure.
Inventory & Logistics Automation
Smart storage, automated retrieval, and AGV (guided vehicle) integrations to move and track items across facilities.
FULL SERVICE TEAM
Guaranteed 100% product satisfaction with one-stop solutions and support.
01
Pre-sales
Provide professional knowledge of pharmacy Automation solutions and excellent customer service.
02
Installation & Training
A professional installation team will ensure the product is installed correctly and meets your requirements.
03
After-sales
We provide product warranty, repair and replacement services to ensure satisfactory solutions and support during use.
Frequently Asked Questions
Find answers to the most common questions about our pharmacy automation, dispensing systems, and medical technology solutions. These FAQs help you understand how AutopharmX works, what we offer, and how our services can improve your workflow.
We offer a full range of automation technologies including dispensing robots, packaging & labeling systems, IV compounding automation, inventory management, and IoMT device integration for pharmacies and hospitals.
Yes. Our systems support standard healthcare protocols such as HL7, FHIR, and API-based integrations. We also provide custom connectors if your facility uses specialized software.
Installation time varies by project size. Small standalone machines may take 1–3 days, while fully integrated pharmacy automation systems usually require 2–8 weeks including testing and staff training.
Absolutely. We provide comprehensive on-site training for operators, administrators, and technical staff, along with digital guides, SOPs, and post-installation support sessions.
We offer full maintenance, system monitoring, software updates, onsite repairs, and 24/7 customer support to ensure your system continues running at peak performance.
Yes. Our systems are future-ready and modular. You can start with a single dispensing unit and expand into packaging, logistics, or IV compounding automation as your operations grow.
Automation eliminates manual errors through barcode verification, controlled access, real-time tracking, and precise dispensing. This significantly reduces medication errors and supports safe patient care.
Our solutions are ideal for retail pharmacies, hospital pharmacies, diagnostic centers, labs, compounding centers, and distribution hubs that require high-accuracy medication handling.